Privacy policy

At PhorMe, your privacy matters. We collect only the information needed to process your orders, improve your experience, and keep you informed about products and updates. We never sell your personal information.

Information We Collect

  • Contact details (name, email, shipping/billing address, phone number if provided)

  • Payment details processed securely through Shopify — we never see or store full credit card numbers

  • Optional information you choose to share with us (such as survey responses or user-generated content in the future)

How We Use Your Information

  • To process and ship your orders

  • To send order confirmations, updates, and customer service communications

  • To send marketing emails if you’ve opted in (you may unsubscribe anytime)

  • To analyze site performance and improve your shopping experience

Cookies and Tracking
Our website uses cookies and similar technologies to ensure it functions properly, analyze traffic, and personalize your experience. You can adjust your browser settings to refuse cookies, but some parts of the site may not function as intended.

Third-Party Services
We use trusted third parties to run our site and marketing, including Shopify (ecommerce platform), Mailchimp or similar (email marketing), and analytics tools such as Google Analytics, Meta Pixel, and TikTok Pixel. These tools may use cookies or tracking technologies to help us understand traffic and improve our services.

Your Rights

  • You can unsubscribe from marketing emails at any time using the link in our emails.

  • You may request to access, update, or delete your personal data by emailing us at helpinghand@phormebody.com.
  • We will store your data for as long as you maintain an account or subscription with us.

Security
Our site is hosted on Shopify, which provides industry-standard security to protect your information. While no system is 100% secure, we take care to safeguard your data and only partner with trusted providers.

Children’s Privacy
PhorMe does not knowingly collect information from children under 13. If we become aware that we have inadvertently collected personal data from a child, we will delete it promptly.

Updates
We may update this Privacy Policy as our practices evolve. The latest version will always be available on our website.